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E-Learning Etiquette

Did you think that teaching manners had gone out of style? Not when it's done with the help of the very latest technology! The Protocol Institute has launched an innovative series of interactive e-learning courses in etiquette, a first in etiquette as industry.

Essential Skill

In the first set of lessons just released, there is a focus on the issues confronting the 10-19 year old crowd, for instance proper use of cell phones, text messaging, making introductions, thank-you notes, group conversations, and fine dining. The Protocol Institute feels that teaching good manners to kids is essential since in time, they must begin the daunting process of being interviewed during college entrance exams and for their eventual entry to the workforce.

Technological Savvy

The Protocol Institute's CEO, Laura Pulido says that teaching kids is a challenge because they're so savvy about technology. The courses must be on a par with their technological abilities in order to generate kids' interest and attention. That's why The Protocol Institute made a thorough study on the science of e-learning and knowledge retention. Because they did such a good job with the ground work and research, they ended up offering a very nice product. Each lesson comes with audio, visual, and knowledge checkpoints.

For now, you can order the following courses from The Protocol Institute:

Thank You Notes

Character Education

Dining Finesse

Group Conversations

Introducing Yourself and Others

Text Messaging and Mobile Phone Etiquette

The courses are designed to fit an approximate time span of just 20 minutes and cost only $19.99. Over time, The Protocol Institute will be releasing another module on business etiquette designed to assist young professionals just embarking on their careers. Here's a sample of what's on offer in the first set of lessons—10 guidelines on texting (text messaging):

*Have respect while having a face-to-face conversation. It's rude to compose text messages or to read text messages while you're with someone else.

*Texting is meant to be a kind of informal communication and should not be used for formal communications or for issuing formal invitations.

*Don't text while driving. New research shows that texting while driving is even more dangerous than driving while drinking. It's all about decreased reaction time.

*Have some patience. The recipient of your texts may not be able to answer right away. 

*Keep track of the time. If you text someone who lives in a different time zone, you might want to consider what time it will be when they receive your message. If it will be too late or too early for them, better wait until later to send your text.

*Use as little slang as possible. Stay away from "text speak" when texting your boss, teacher, or an older person.

*Put away your phone phobia. If something needs to be handled right now, don't be shy about using the phone to call the person.

*Use sensitivity. Texting isn't for sensitive issues. For instance, don't break up with your girlfriend by text.

*Don't type in all CAPS. It tells people you're shouting at them.

*Watch your tone. The person on the other end can't pick up the expression on your face and other non-verbal cues. You want to make sure your words are understood the way you meant them.

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